(1) Under Chapter Six of the Government Procurement Act, complaint filing is a remedial procedure for the supplier, while procurement supervision is specifically for investigation inside the government.
(2) Complaints should be filed within certain legal prescriptions as stipulated in Article 75 and 76 of the Government Procurement Act. However, procurement supervision units should undertake investigation, regardless of whether it is a citizen, a supplier or a news report that discloses any fault in a procurement case.
(3) There is a fee for complaints, but there is none for procurement supervision applications.
(4) The complaint should be specific to a disputed case or an administrative decision, but the procurement supervision process is not likewise confined.
(5) For a complaint, if the CRBGP rules that the procurement is illegitimate, the supplier can demand compensation for tendering costs, complaint fees or other necessary costs from the procuring entity. For a procurement supervision case, even if the procuring entity violates the law, the supplier cannot demand compensation.
(6) If the supplier is to protect its own rights, rather than disclose corruption or other illegal conduct, the PCC suggests the option of filing a complaint instead.